GLOBAL OUTSOURCING PROJECTS
Radiant Law supported a major investment bank in the outsourcing of a series of IT functions, including their global desktop support, global email hosting and global remote desktop hosting requirement. Each of these projects had a total deal value between £50m and £250m.
We helped our client:
- build a competitive procurement process for each of the services
- develop the request for proposal documentation, including working closely with the services team to build the detailed service description and the service levels and provided strategic commercial advice on the service credit, transition and pricing models to drive the right supplier behaviour
- led the negotiations of the full aspects of the eventual contract
- provided ongoing support of the contract as it was rolled out world-wide
Each of the agreements was highly complex, supporting at least 40 countries and with local operations in between 10 and 55 countries depending on the particular type of service. Each agreement was followed by the implementation of local agreements in each country, a major logistics exercise that we supported using a Radiant Law developed managed process built around automation.
Interested in improving the way your high-volume commercial contracts projects are handled? We can work with you to take a step back and look at your pain points then create simple, efficient and cost-effective solutions. For a confidential free consultation email us today or call us on +44 203 865 1200.