If you are the customer, we can assist you through the whole outsourcing deal cycle, including:
If you are the supplier, we can:
Our lawyers have worked on many of the largest and most complex transactions from traditional ITO, single supplier and multi sourcing ITO, cloud ITO (both infrastructure and software as a service) and hybrid models. We can assist you in all aspects of an IT outsourcing transaction and we have the expertise and experience to go beyond the front end terms and conditions if required by you. We can advise you on putting together all the key technical schedules including pricing, service levels, scope and governance.
Our lawyers have advised on a variety of ITO transactions, including advising:
Our lawyers have extensive relevant experience in many different types of BPO from help desk services to insurance claims processing, cheque clearing, loans processing and custody services. Radiant Law has expertise not only in the front end terms and conditions but also in drafting statements of work, service levels, pricing schedules, exit terms, change control and governance.
Our lawyers have advised on many BPO transactions, including advising:
We can assist you with putting together all aspects of an FM or HRO transaction – from negotiating the contract to drafting the key schedules such as pricing, service levels, services and governance.
Our lawyers have assisted clients on several FM and HRO transactions, including advising:
Our lawyers have assisted clients on many technology transactions, including advising: