If you are the customer, we can assist you through the whole outsourcing deal cycle, including the creation of the RFP, evaluations, negotiations, through to contract closing and contract management.
We help guide the approach to the RFP processes, including deal structuring, optimal competitive approaches and approaches to issues such as the use of integrators, global structures and alternative contract models.
We support the development of the RFP, from the terms and conditions through documenting the services and the service levels, transition and transformation, exit assistance, advising on appropriate governance tools and approaches to pricing models.
We have tried and tested service descriptions, service level regimes and charges structures for all types of outsourcing services, which can be tailored for the specific scope of services and rapidly accelerate the speed at which the RFP can be sent out to the market.
We evaluate RFP responses, using the evaluation tools that Radiant Law has developed as part of its objective-led contracting methodology, which can be refined in consultation with the client based on its objectives. This enables a detailed evaluation of supplier responses in very short timeframes and provides for a user-friendly executive report as an evaluation outcome, facilitating speedier decision making.
We support the negotiations process across all the terms and schedules, with a focus on the client’s objectives to ensure that ‘noise’ is minimised and the contracts can be closed faster. Upon completion we assist with the approvals process, including briefing stakeholders and providing a report on how the negotiated agreement meets the client’s objectives.