Radiant Law uses playbooks as a core part of its managed legal services to track client positions on issues that commonly arise in negotiations and document how issues should be escalated.
Playbooks set out approved wording and rationale for your positions and when points should be escalated. They can also document the way issues should be escalated, for example which person or department should be referred to for a particular point.
We use playbooks both for working from your standard terms as well as the other side’s paper. This allows us to handle all negotiations in a consistent way.
Playbooks are stored in a way that allows us to easily share them with you, and are also presented within our Remarkable environment so that our lawyers see the relevant responses as they progress through the contract, improving speed, accuracy and consistency.
Radiant Law has developed a user-friendly creation and update process to ensure that playbooks can be created easily without heavy initial involvement on your part. Playbooks will also be updated after every negotiation so that they always reflect the latest positions and capture lessons learnt.
Start faster: Our creation process allows us to quickly generate a first version of the playbook for your approval without needing your involvement. We do this by thoroughly reviewing historical contract negotiations. We are able to supplement this process with recommended positions based on our experience of market standards and particular issues that arise for the relevant types of deals.
Appropriate escalation and triage: The playbook will ensure that we escalate to your team at the appropriate times according to the rules they set, while also truly freeing them up by ensuring that we don’t ask the same question twice.
Consistency: You have certainty that issues will be handled in a consistent manner so that the final contract reflects the business’ risk appetite and that your contract portfolio is consistent and manageable.
Save time: We minimise the need for us to refer back to the business and legal teams. We do this by ensuring that each time a new issue arises, the agreed positions to be taken are captured in the playbook and used again in the future without the need for further discussions.
Continuous improvement: The playbooks form a core part of our continuous improvement process, allowing us to speed up the negotiations of your contracts by capturing learning and fine tuning responses.