Our client provides distribution and logistics services to customers worldwide, and Radiant Law was engaged to provide legal support for a number of their European-focused services.
We focused on improving efficiency and reducing time wastage by using the technology and tools we have developed to standardise and streamline the way that our client’s in-house legal team receives instructions from the business. We also created a playbook to capture our client’s standard positions, which was tailored to each of the services that we are supporting. We reviewed and negotiated contracts against the playbook and saved our client’s legal team significant time by reporting on the key issues from our legal reviews on an ‘exceptions basis’. The playbook was updated after each deal to capture all learnings, and this was shared with our client to help them standardise their legal positions across the team.
As part of our fixed price policy, which gives our clients price certainty and transparency, we categorised the contracts based on a straightforward matrix of whether matters are simple / complex and whether they are on client paper / customer paper.